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Travelers who book the Suites online via VRBO and who cancel at least 14 days before check-in will get back 100% of the amount they've paid. Travelers who cancel at least 7 days before check-in will get back 50% of the amount they’ve paid. If they cancel less than a week before check-in, they won’t get a refund.
For travelers who book directly with us, cancellations made 30 days before check-in will receive a full refund, less a $50 processing fee. For cancellations less than 30 days before check-in, we will try our best to re-reserve the Suite on your behalf. If we are successful, you will receive a full refund, less a $50 processing fee. If unsuccessful, you will forfeit your deposit. Cancellations less than 72 hours before check-in will be charged for the entire stay; however, if we are able to rebook the Suite within that limited timeframe, you will receive a full refund, less a $50 processing fee. Unfortunately, refunds will not be issued for inclement weather nor for any other circumstances beyond our control. As a very small business we appreciate your understanding and your interest in the Amazwi Suites.
Travelers who book online via Airbnb will receive a full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, there will be a full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, there will be a 50% refund up to seven days before check-in, with no refund after that.
For travelers who book directly with us, cancellations made 30 days before check-in will receive a full refund, less a $50 processing fee. For cancellations less than 30 days before check-in, we will try our best to re-reserve the Suite on your behalf. If we are successful, you will receive a full refund, less a $50 processing fee. If unsuccessful, you will forfeit your deposit.Cancellations less than 72 hours before check-in will be charged for the entire stay; however, if we are able to rebook the Suite within that limited timeframe, you will receive a full refund, less a $50 processing fee. Unfortunately, refunds will not be issued for inclement weather nor for any other circumstances beyond our control. As a very small business we appreciate your understanding and your interest in the Amazwi Suites.